Our work Driving commercial action View Case home O2’s invaluable compass View Case home Vue’s comeback strategy View Case Developing a Visionary 5-year CX vision for O2 View Case home NSPCC and O2 kids safety View Case home, propsition development New-to-market product launch View Case home The National Lottery’s digital experience View Case The National Trust’s product strategy View Case CX, home Eurostar’s gold standard CX View Case CX John Lewis & Partners customer experience View Case CustomerSeg, Data Science A Vue segmentation with commercial bite View Case Revealing daily diet habits for Bidfood View Case CX Halfords’ end-to-end CX journey View Case CustomerSeg, Data Science, home Feelings-focused segmentation View Case Guiding Canterbury’s global strategy View Case Award-winning CX View Case biometrics John Lewis’ store reinvention View Case propsition development Maximising John Lewis’ own brand portfolio View Case home, propsition development Guiding O2’s award-winning iPhone 8 campaign View Case Customer Closeness M&S customer closeness View Case National Trust’s food and drink strategy View Case Supercharging RSPB’s trading strategy