Stop thinking regular, start thinking Visionary. You’ve got the passion to fuel a rocket ship. We can help give you the vision to deliver experiences for extraordinary commercial return. We want to help you see a new future with inspiring talks, practical ideas and immersive workshops from some awesome thinkers and doers. Join Kokoro and TIBCO on 17.10.19 at The Morton Society, 11 South Place, London EC2N 4AY
3 explosive topics, 20 awesome speakers
Topic 1: From numbers to the heartbeat of a business – how to unite data with emotional intelligence to drive the right action
Alison Bainbridge
Founder of Kokoro
It’s time to get serious about emotions in CX
Darren Crowder
Vice President at TIBCO
Software is eating the World.. Now what?
Gareth Tennant
Former Intelligence Officer for The Royal Marines
How to make the right decisions in a tough situation
Hristiana Georgieva
Co-founder of BlissWork
The role of emotions in developing a thriving culture
Panel debate: how well are businesses really doing at putting customers at the heart of their decisions?
Caroline Bates
Director at Kokoro
Steven Carabasu
Customer Director at HelloFresh
Anna Thomas
Manager of European Customer Insight at TJX Europe
Andrew Littlewood
Strategic Planning and Insight Manager at Nationwide
Ruth Hinton
Brand Planning & Insights Manager at Vue
Adam Blower
Research and Data Insight Manager at Eurostar
Topic 2: Creating the next new possible – how do you connect to how people want to feel to discover the next visionary experiences?
Laura Gillespie
Director and 5Drivers Lead at Kokoro
You need to understand how customers want to feel, not what they think
Craig Fullicks
Customer Experience Strategy Lead at O2
Harnessing feelings to deliver a step change in the O2 customer experience
Panel debate: what’s the future of wellbeing?
George David Hodgson
Founder of Maison du Choup
Tessa Tricks
Head of Food at Hubbub
Khandiz Joni
Conscious Beauty Expert and Founder of Untainted Magazine
Chris Hemmings
Author of ‘Be a Man’
Tasha Keating
Founder of SheRunsIt
Topic 3: Making memories – how do you create Visionary stories that create lasting buzz
Paul West
Strategy Director at Dalziel & Pow
Bringing brands to life through Visionary brand experiences
Dr Michael Bloomfield
Founder of Creative Being
What is creativity and how can you harness your creative power to dream up Visionary experiences?
Oliver Kibblewhite
Special Projects at REWIND
Why the future is mixed reality and how you can use it to create Visionary brand stories
With a host to remind us about the funny side of this
Nick Gilbert
Co-founder of multi-award winning arts organisation Zoo Co
“Sharp and unfailingly funny”
Immerse yourself in two unique experiences
Exclusive invitation-only workshop
Businesses are sitting on a wealth of customer insight – how can we better drive impact from it for substantially better commercial return?
VR inspired experience
Immerse yourself in how customers want to feel to create the next new Visionary experiences
